Tekin Medya Yazılım

KNOWLEDGE CENTRE / FREQUENTLY ASKED QUESTIONS

What you may want to know before deciding.

Clear, realistic answers about project scope, pricing, SEO expectations, delivery and support after launch.

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TOPICS

Find the answer directly.

20 real questions, 5 decision areas.
01

QUESTION CATEGORY

Before the project

Understand the need, define the right scope and begin with useful clarity.
01What should I do first to start a project?

The first conversation covers your goal, current process and the main problem to solve. You do not need a technical specification. Existing content, examples you value and a simple list of priorities can make discovery faster.

02Do you only work with businesses in Gaziantep?

No. Tekin Medya Yazılım is based in Gaziantep, Türkiye, but discovery, planning, reviews and delivery can be managed remotely for organisations in other countries and time zones.

03Can you completely redesign an existing website?

Yes. We review the current content, traffic, technical foundation and conversion routes, then decide what should be retained or replaced. Important URLs and organic signals are considered before migration.

04What if I do not know which service I need?

You do not need to choose a solution in advance. We can determine whether the need belongs to a website, mobile application, advertising, automation or custom software after understanding the objective.

02

QUESTION CATEGORY

Process and production

How work moves from discovery and design through engineering and launch.
01How long does a website or software project take?

Timing depends on page or module count, content readiness, integrations and feedback. Once scope is clear, the proposal sets out stages and a realistic delivery range.

02Will I see the design before the complete build?

Yes. Depending on the project, information architecture, visual direction, prototypes or selected screens are reviewed before the whole system is complete.

03Who prepares the copy and visuals?

We can use and improve existing material or plan new copy, graphics, photography and video within scope. Production responsibilities are agreed before work begins.

04Can I request changes during the project?

Yes. In-scope refinements are collected at agreed review stages. New pages, modules or integrations are assessed separately with their schedule and budget impact made clear first.

03

QUESTION CATEGORY

Pricing and payment

Clear answers about the factors behind scope, pricing, payment and media budgets.
01How are website and software prices calculated?

Pricing reflects design depth, page or module count, administration, languages, integrations, content production and support. A useful fixed scope usually requires discovery first.

02Is advertising spend included in the management fee?

No. Media spend paid to Google or Meta is separate from campaign strategy and management, so platform investment and professional fees remain transparent.

03Can the project use a staged payment plan?

Often, yes. Larger projects can use milestone payments such as commencement, approved stages and final delivery. The schedule is stated in the proposal and agreement.

04Will unexpected charges appear later?

The approved scope is priced in the proposal. If a new feature or third-party licence becomes necessary, its cost and timing are discussed before it is added.

04

QUESTION CATEGORY

Delivery and support

Domains, hosting, maintenance, security, training and support after launch.
01Can you help with domains and hosting?

Yes. We can recommend and configure an appropriate domain, hosting or cloud setup. Ownership, renewal costs and access responsibilities are documented clearly.

02Do you provide support after launch?

Yes. Maintenance can cover defect resolution, security updates, monitoring, content assistance and new improvements through a support plan or agreed requests.

03Will our team be able to manage the system?

Where an administration interface is included, roles are configured for the appropriate content and operational tasks, with handover or training where required.

04How are backups and security handled?

Security is treated as a system: maintained dependencies, access control, HTTPS, data permissions, backup frequency and tested recovery are planned around the chosen infrastructure.

05

QUESTION CATEGORY

SEO and advertising

Realistic expectations for organic visibility, paid performance and measurable growth.
01Do you guarantee a number-one Google ranking?

No. Rankings depend on competition, domain history, content quality and search systems outside any agency's control. We set measurable goals around technical quality, relevant visibility, qualified traffic and conversions.

02How long does SEO take?

There is no fixed period that applies to every website. Technical health, competition and content depth affect progress. SEO is an ongoing cycle of analysis and improvement, not a one-time switch.

03How do we know whether advertising is working?

Clicks alone are insufficient. Forms, calls, messages, sales or qualified opportunities are connected to measurement, and campaigns are evaluated by the cost and quality of those outcomes.

04Can SEO and advertising run together?

Yes. Advertising can create immediate demand and rapid evidence, while SEO builds durable organic visibility. They work particularly well when both use the same commercial goals and conversion data.